Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Berenice Galarza

Berenice Galarza

November 13, 2024

5  out of  5
rating by Berenice Galarza
"Excellent customer service"
We responded:
"Thank you for the positive review, Berenice! - Mark"
Profile photo of Philip Marinello

Philip Marinello

November 13, 2024

5  out of  5
rating by Philip Marinello
"I get to work with a number of local insurance offices in Kansas City and whenever I’ve engaged with Mark’s office and team I’ve been impressed at how much they care about their clients. An excellent local office!"
We responded:
"Thank you for the kind words and 5-star review, Philip! I'm glad to hear you've had such positive experience with our team. We appreciate your help with our customers' needs. - Mark"
Profile photo of Marsha and Greg Stoker

Marsha and Greg Stoker

October 31, 2024

5  out of  5
rating by Marsha and Greg Stoker
"Mark at State Farm is the best! Always professional and knowledgeable and I’ve had State Farm since 1968 and they have never let me down."
We responded:
"Thank you for the exceptional review, Marsha and Greg! Out of all of the offices in Shawnee, Mark Elling's office is happy you chose us to assist you with your insurance needs throughout the years. We appreciate your business. -Mark "
Profile photo of Omar Zamora

Omar Zamora

October 30, 2024

5  out of  5
rating by Omar Zamora
"Excellent service from Violeta. I have been with them for 4 years without any problems."
We responded:
"Thanks for the 5-star review, Omar! I am glad we've been able to make assisting you with your insurance needs such a positive experience throughout the years! - Mark"
Profile photo of Gerardo Vividor

Gerardo Vividor

October 30, 2024

5  out of  5
rating by Gerardo Vividor
"Very good experience I really like how Her help me"
We responded:
"¡Muchas gracias por su 5 estrellas, Gerardo! - Mark"
Profile photo of John Greving

John Greving

October 22, 2024

5  out of  5
rating by John Greving
"When calling, always reach a person in the office. My questions or requests are readily answered. I appreciate the efficient ways in which I receive what I need. Thank you"
We responded:
"Thanks for the positive review, John! I am pleased to know we're making assisting you with your insurance needs such a prompt and positive experience. We appreciate your business. - Mark"
Profile photo of Patty L. Fredericks

Patty L. Fredericks

October 22, 2024

5  out of  5
rating by Patty L. Fredericks
"We love working with Mark and his team!! His guidance has been instrumental in protecting our assets and we highly recommend his team!!!"
We responded:
"Thank you for the 5-star review, Patty! Out of all the offices in Shawnee, Mark Elling's office is happy you chose us to assist you with your insurance needs. I'm glad to hear my team has been providing you with excellent service. We appreciate your business. - Mark"
Profile photo of Amber Goff

Amber Goff

October 21, 2024

5  out of  5
rating by Amber Goff
"Mark Elling & Violet are the Best! They are professional, kind, hardworking & ethical. They are the kind of team you want in your corner. I have been insured with Mark for over 20 years & I have nothing but wonderful things to say. They truly care about their clients & will always work hard to do what’s right. Thank you so much, Mark & Violet, for being the best! We appreciate you!"
We responded:
"Thanks for the 5-star review, Amber! I am glad we've been able to make assisting you with your insurance needs such a positive experience throughout the years! - Mark"
Profile photo of Erin Mertz

Erin Mertz

October 17, 2024

5  out of  5
rating by Erin Mertz
"Great people to work with."
We responded:
"Thank you for the 5-star review and the kind words, Erin! - Mark"
Profile photo of Jan Hall

Jan Hall

October 15, 2024

5  out of  5
rating by Jan Hall
"All staff are very nice and extremely helpful."
We responded:
"Thank you for the 5-star review and the kind words, Jan! - Mark"
Profile photo of Mindy Dixon-Siler

Mindy Dixon-Siler

October 15, 2024

5  out of  5
rating by Mindy Dixon-Siler
"Renee is the best. I appreciate you taking care of all our insurance needs. We have been with State Farm for years and seen lots of changes and faces. I’m thankful we still get to see yours."
We responded:
"Thank you for the 5-star review, Mindy! Out of all the offices in Shawnee, Mark Elling's office is happy you chose us to assist you with your insurance needs. I'm glad to hear my team was able to provide you with excellent service. We appreciate your business. - Mark"
Profile photo of joselyn garcia

joselyn garcia

October 15, 2024

5  out of  5
rating by joselyn garcia
"I am taking a trip to Mexico and called to see if my coverage includes rental cars in Mexico. My insurance agent Violet informed that it does not but she had so much information about renting a car in Mexico. I felt she went above and beyond to give me all the info I need to have a successful, safe trip."
We responded:
"Thank you for the 5-star review, Joselyn! I'm glad to hear you've had amazing experience with our team. We appreciate your business. - Mark"
Profile photo of Jaileen Escalante

Jaileen Escalante

October 14, 2024

5  out of  5
rating by Jaileen Escalante
"I highly recommend Violet for anyone looking for reliable and personalized car insurance!"
We responded:
"Thanks for the 5-star review, Jaileen! I am pleased to know we're making assisting you with your insurance needs such a positive experience. We appreciate your business. - Mark"
Profile photo of Richard Gray

Richard Gray

October 11, 2024

5  out of  5
rating by Richard Gray
"Great service!!!!"
We responded:
"Thank you for the 5-star review and the kind words, Richard! - Mark"
Profile photo of Chris Fisher

Chris Fisher

September 26, 2024

5  out of  5
rating by Chris Fisher
"Been with State Farm for 56 years and John a lot longer. They have always been there when we needed help, we’ve been very lucky with our policies. Would never go anywhere else."
We responded:
"Thanks for the 5-star review, Chris! I am glad we've been able to make assisting you with your insurance needs such a positive experience throughout the years! - Mark"
Profile photo of Margarita Sanchez

Margarita Sanchez

September 26, 2024

5  out of  5
rating by Margarita Sanchez
"Great service"
We responded:
"Thank you for the 5-star review and the kind words, Margarita! - Mark"
Profile photo of Jose Santillan

Jose Santillan

September 26, 2024

5  out of  5
rating by Jose Santillan
"Excelent people, ready to help you"
We responded:
"Thank you for the 5-star review and the kind words, Jose! We appreciate your business. - Mark"
Profile photo of Rachel Clemons

Rachel Clemons

September 25, 2024

5  out of  5
rating by Rachel Clemons
"I initially found Mark Elling’s office when I moved to Kansas, and Renee was very helpful in getting my coverage switched from a previous plan out of state. Today, Rossy helped me with coverage for my new vehicle. Both times in office I was helped quickly and courteously. Also both times, Mark took the time to say hi and ensure all my needs were met. I’m very happy I chose this office for my insurance needs! It’s comforting to know if I have issues, they are local, and just a phone call away!"
We responded:
"Thank you for the 5-star review, Rachel! I'm glad to hear you've had such pleasant experiences with our team. Out of all the offices in Shawnee, Mark Elling's office is happy you chose us to assist you with your insurance needs. We appreciate your business. - Mark"
Profile photo of Karen Bartelli

Karen Bartelli

September 25, 2024

5  out of  5
rating by Karen Bartelli
"Very helpfull. They were immediately able to provide with a Quote and answer any questions"
We responded:
"Thanks for the positive review, Karen! I am pleased to know we're making assisting you with your insurance needs such a prompt and positive experience. We appreciate your business. - Mark"
Profile photo of Laura Mabe

Laura Mabe

September 20, 2024

5  out of  5
rating by Laura Mabe
"I had a question about some charges on my vehicle insurance account that was due. I placed a phone call to the office, and my questions were answered very promptly, and to my satisfaction, several suggestions were offered that were able to save me money. I am very happy with my agent and his office and his staff. They couldn’t be more professional or more helpful!"
We responded:
"Thank you for the 5-star review, Laura! Out of all the offices in Shawnee, Mark Elling's office is happy you chose us to assist you with your insurance needs. I'm glad to hear my team was able to provide you with such prompt and excellent service. - Mark"
Profile photo of Wimper Larrea

Wimper Larrea

September 19, 2024

5  out of  5
rating by Wimper Larrea
"Un servicio excelente, siempre está para nosotros con cualquier pregunta que tengamos , con servicio bilingüe algo muy importante para nosotros, muy agradecidos con sus servicios ."
We responded:
"¡Mil gracias por su 5 estrellas, Wimper! Su experiencia con nuestro equipo es exactamente lo que buscamos. Mi equipo y yo apreciamos su leal negocio a lo largo de los años. ¡Sus amables palabras significan mucho para nosotros! Gracias! - Mark"
Profile photo of Claudia Vazquez Puebla

Claudia Vazquez Puebla

September 19, 2024

5  out of  5
rating by Claudia Vazquez Puebla
"Great and fast service."
We responded:
"Thank you for the 5-star review, Claudia! I'm glad to hear you've had prompt, and positive experience with our team. We appreciate your business. - Mark"
Profile photo of Pete Gardner

Pete Gardner

September 16, 2024

5  out of  5
rating by Pete Gardner
"Mark and his team are the best!"
We responded:
"Thank you so much for the 5-star review and the kind words, Pete! We appreciate your business. - Mark"
Profile photo of Vanessa Carrillo

Vanessa Carrillo

September 16, 2024

5  out of  5
rating by Vanessa Carrillo
"Rossy N. Suárez Was very helpful. Thank you"
We responded:
"Thank you for the 5-star review and the kind words, Vanessa! - Mark"
Profile photo of Elijah Wright

Elijah Wright

September 16, 2024

5  out of  5
rating by Elijah Wright
"Mark and his team feel personable and reliable. When you step foot into his office, it feels like a welcome into an open home with representatives ready to greet you at a moments notice. Our car rental business have periodically partnered with Marks office to connect both of our businesses to customers. We are very thankful to Mark and his team for always being so welcoming and also giving us any business knowing we will get his customers taken care of in a fast and efficient manner. EJ"
We responded:
"Thank you for the 5-star review, Elijah! I'm glad to hear you've had such positive experience with our team. We appreciate your help with our customers car rental needs. - Mark"