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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cara Sparks

Cara Sparks

August 4, 2025

5  out of  5
rating by Cara Sparks
"needed renters insurance for my college apartment and they made it super quick and easy!"
We responded:
"Thank you for the 5-star review, Cara! I'm glad we made getting your renters insurance quick and easy! Protecting your college apartment is important—always here to help! - Mark"
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Dottie Rogers

August 3, 2025

5  out of  5
rating by Dottie Rogers
"I've been a customer of State Farm since 1982 and a client of Mark Elling since he first started this agency. He's been honest and always tried to do the best for me as far as policy and rates. His staff is friendly and always ready to help. Rossy helped me with a few things recently and she is great! Patient, kind and thoughtful. I've shopped around through the years but have never been able to match what I have here."
We responded:
"Thank you for the positive review & your long-standing trust since 1982, Dottie! Our team, including Rossy, truly appreciate your loyalty. We’re committed to providing honest advice, great rates, and friendly, thoughtful service always. - Mark"
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Mike Hoit

July 23, 2025

5  out of  5
rating by Mike Hoit
"If you’re looking for an insurance agent that takes the time to know you and your story, Mark and his team is where it’s at. Anytime I've had a question either personal or business insurance related, they were there and quick about getting it done. Thanks Mark and the Team"
We responded:
"Thank you for your kind words and such positive review, Mike! Our team truly values building relationships and providing prompt, personalized service. We're always here to support your personal and business insurance needs. Appreciate your trust! - Mark"
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Florence Thexton

July 18, 2025

5  out of  5
rating by Florence Thexton
"I have worked with Mark's office for 25 years. The staff is very friendly and eager to help with any situation."
We responded:
"Thank you for sharing your positive experience, Florence! We're proud to have such a dedicated team, and it's wonderful to hear that Mark's office has been a trusted partner for you over the years. If you ever need anything, please feel free to reach out—we're always happy to help! - Mark"
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Mathew Kimaku

July 16, 2025

5  out of  5
rating by Mathew Kimaku
"I was purchasing tags for my new car and didn’t have my State Farm insurance info updated while at the DMV. I quickly called State Farm and they were immediately able to send over new copies of my insurance with my updated car info in the matter of minutes! They are so great!"
We responded:
"Thank you for the 5-star review, Mathew and sharing your positive experience! I'm glad to hear our office provided prompt assistance with getting you updated insurance info. We're here to help anytime! - Mark"
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Larry Saylor

June 30, 2025

5  out of  5
rating by Larry Saylor
"Very pleasant and patience with my questiions and concerns. Great to work with and responsive."
We responded:
"Thanks for positive review, Larry! I am glad you had a prompt and pleasant experience with our team regarding your concerns. -Mark"
Profile photo of Nancy

Nancy

June 26, 2025

5  out of  5
rating by Nancy
"Violet was amazing she helped me find the lowest car insurance thank u so much for u help"
We responded:
"Thank you for your feedback, Nancy! I'm happy to know we were able to help you find the best insurance premium to fit your needs. - Mark"
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Kelly Szala

June 23, 2025

5  out of  5
rating by Kelly Szala
"Super responsive!"
We responded:
"Thank you for the 5-star review, Kelly! We're here to help with anything you need! - Mark"
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Anthony Bonadonna

June 20, 2025

5  out of  5
rating by Anthony Bonadonna
"Great to work with for insurance home and auto…"
We responded:
"Thank you for the positive review, Anthony! We're glad to assist you with your home and auto insurance needs! - Mark"
Profile photo of Jinkzlady_in_pink

Jinkzlady_in_pink

June 20, 2025

5  out of  5
rating by Jinkzlady_in_pink
"Mark Elling -State Farm Insurance Agent. I love their customer service. Very kind and helpful. Renee helped me a lot to update my new policy. Since I was working that day when she called me and I cannot get all my information of my new vehicle so she’s the one who called to the dealership. Im so grateful with her help."
We responded:
"Thank you for the 5-star review, Jinkyzlady! I'm glad to hear you've had such positive experiences with our team. - Mark"
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Derek Mootz

June 13, 2025

5  out of  5
rating by Derek Mootz
"Love this office! Everyone there is so personal and friendly. They gave both me and my girlfriend the best rate on insurance we have found. Wouldn’t go anywhere else."
We responded:
"Thank you for your wonderful feedback, Derek! We're glad you and your girlfriend felt welcomed and received great rates. We appreciate your trust and look forward to serving you! - Mark"
Profile photo of nibia ulloa

nibia ulloa

June 12, 2025

5  out of  5
rating by nibia ulloa
"Renee Perrine was so friendly and my process with getting my car insurance was handled so smoothly. A happy start switching over to them :)"
We responded:
"Thank you for positive review, Nibia! We're thrilled to hear about your positive experience with Renee and your smooth transition to us. We appreciate your business. -Mark"
Profile photo of Tayler Palmisano

Tayler Palmisano

June 6, 2025

5  out of  5
rating by Tayler Palmisano
"Renee did an amazing job helping me to not only suspend my coverage when my car broke down on me, but also to get me covered quickly when I found a new vehicle. She's amazing!"
We responded:
"Thank you for your kind words, Tayler! I'm thrilled to hear Renee provided excellent support during your coverage transition. We're always here to help you! - Mark"
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Kelly Cahill

May 30, 2025

5  out of  5
rating by Kelly Cahill
"Mark Elling’s State Farm office in Shawnee is so easy to work with and that’s why we have stayed with them for many years. One phone call (that is actually answered by a human quickly) is all it takes to make a change, get info, etc. There is not a phone run around pushing a bunch of buttons to get what you need. They are a great group and can’t recommend them enough!"
We responded:
"Thank you for the amazing review, Kelly! We're thrilled to hear about your positive experience with our team. We strive for exceptional service and appreciate your loyalty! - Mark"
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Kaiser

May 30, 2025

5  out of  5
rating by Kaiser
"Great agents! Have been here years and have always felt taken care of and have much appreciation for their work!"
We responded:
"Thank you for the 5-star review, Andrew! We’re committed to providing exceptional service and support always! -Mark"
Profile photo of Justin Shonamon

Justin Shonamon

May 23, 2025

5  out of  5
rating by Justin Shonamon
"Renee and the team took great care of us. She answered all of our questions and solved our problem very quickly. It is so nice having an insurance agent that you can trust."
We responded:
"Thank you for your kind words and positive review, Justin! We're dedicated to providing exceptional service and support always. We appreciate your business. -Mark"
Profile photo of Caden Killian

Caden Killian

May 22, 2025

5  out of  5
rating by Caden Killian
"Top tier service"
We responded:
"Thanks for the kind words, Caden! We appreciate your business. -Mark"
Profile photo of Pablito Suarez

Pablito Suarez

May 21, 2025

5  out of  5
rating by Pablito Suarez
"Muy buena atención son muy amables y te ayudan en todo."
We responded:
"¡Muchas gracias por su opinión, Pablito! Me agradece escuchar que nuestro equipo brinda un excelente servicio al cliente. - Mark"
Profile photo of farrelee Bilhimer

farrelee Bilhimer

May 19, 2025

5  out of  5
rating by farrelee Bilhimer
"We have all of our policies with Mark Elling at State Farm. They are always quick to respond and gives and explains all the policy possibilities for us to determine which policy best fits our needs."
We responded:
"Thank you for the positive review and the kind words, Farrelee! Out of all of the offices in Shawnee, Mark Elling's office is happy you chose us to assist you with your insurance needs. We appreciate your business. -Mark"
Profile photo of Toni Lanaman

Toni Lanaman

May 13, 2025

5  out of  5
rating by Toni Lanaman
"They're always very professional and answer your questions so you can understand them"
We responded:
"Thanks for positive review, Toni! I am glad you had a prompt and pleasant experience with our team. We appreciate your business. -Mark"
Profile photo of Tyler Owen

Tyler Owen

April 25, 2025

5  out of  5
rating by Tyler Owen
"Fast and helpful!"
We responded:
"Thanks for positive review, Tyler! I am glad you had a prompt and pleasant experience with our team. We appreciate your business. -Mark"
Profile photo of Jeffrey Gorski

Jeffrey Gorski

April 14, 2025

5  out of  5
rating by Jeffrey Gorski
"Great care and attention to detail and our interests."
We responded:
"Thank you for the positive review and the kind words, Jeffrey! Out of all of the offices in Shawnee, Mark Elling's office is happy you chose us to assist you with your insurance needs. We appreciate your business. -Mark"
Profile photo of Kaliyah Verser

Kaliyah Verser

April 4, 2025

5  out of  5
rating by Kaliyah Verser
"rosey, was very helpful it was quick and easy!"
We responded:
"Thanks for positive review, Kaliyah! I am glad you had a prompt and pleasant experience with our team. We appreciate your business. -Mark"
Profile photo of Dwain Pyle

Dwain Pyle

April 1, 2025

5  out of  5
rating by Dwain Pyle
"Every time I call I get answers & help that I need . If they need to research something they get back with me right away. Everyone that answers is cordial & helpful."
We responded:
"Thank you for the 5-star review, Dwain! I'm happy to hear you've had such positive experiences with our team. Out of all of the offices in Shawnee, Mark Elling's office is happy you chose us to assist you with your insurance needs. We appreciate your business. -Mark"
Profile photo of Robert Widman

Robert Widman

March 28, 2025

5  out of  5
rating by Robert Widman
"Our lake house took damage from a major wind storm and our agent, Mark Elling, immediately responded to our call and claim. His team worked quickly in order to minimize any additional damage to our dock and boats on the dock. I highly recommend Mark Elling and State Farm for any insurance need. He has been a great asset over the years for our vehicles, home, lake house, and our toys! The Widman family"
We responded:
"Thanks for positive review, Robert! I am glad you've had a prompt and pleasant experience with our team and that we were able to resolve your claim positively. We appreciate your business and support over the years. -Mark"