State Farm® Insurance Agent Mark Elling
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Max Santillan
November 6, 2026
4
out of
5
rating by Max Santillan
"Easy to talk to, have been looking as cars for a long while and Violet has continued to help me find an insurance price for the multiple cars I have been looking at"
We responded:
"Thank you for the positive review, Max! I’m happy to hear Violet has been easy to work with and been able to help with insurance quotes during your shopping process. Whenever you’re ready, we'll be happy to help you find coverage for the car you choose. —Mark"
Sherry
November 5, 2026
5
out of
5
rating by Sherry
"I've done business with this State farm. It feels like my whole life.... At least 40 years and I would call Mark Elling and Violet my friends at this point. any occurrence I've ever had , have been taken care of immediately and never have I been dissatisfied. I like that I can get a hold of them by phone, By text, or email or through the website or my app on my phone.
My mom who is now in her 80s still uses State farm and also knows Mark and Violet and she would say the same."
We responded:
"Thank you for the 5-star review, Sherry! - Mark"
paula duncan
November 4, 2026
5
out of
5
rating by paula duncan
"I needed my insurance card and dec page emailed. I called and Rossy emailed not only to me and to the company I requested within 5 minutes."
We responded:
"Thank you for the kind review, Paula! We’re glad Rossy was able to quickly send over your insurance card and declarations page as needed. We appreciate your trust in our agency! - Mark"
Judy Funk
October 28, 2026
5
out of
5
rating by Judy Funk
"Very helpful"
We responded:
"Thank you for the 5-star review, Judy! We appreciate the positive feedback. - Mark"
Judy Guenther
October 28, 2026
5
out of
5
rating by Judy Guenther
"Mark Elling’s State Farm Office is an efficient, friendly office that give excellent service. I highly recommend this insurance agent."
We responded:
"Thank you for the kind words and recommendation, Judy! We’re glad you found our office friendly and efficient, and that you received excellent service. We truly appreciate your support and look forward to helping you in the future. —Mark"
Jon Montgomery
October 7, 2026
5
out of
5
rating by Jon Montgomery
"Awesome agency great service. Saved Lots is $$"
We responded:
"Thank you for the positive review, Jon! Out of all of the offices in Shawnee, Mark Elling's office is happy you chose us to assist you with your insurance needs. We appreciate your business. -Mark"
Cass Ponce
September 30, 2026
5
out of
5
rating by Cass Ponce
"Have had a great experience working with Rossy! Recommend for great customer service."
We responded:
"Thank you so much for the kind review, Cass! I’m really glad you had a great experience working with Rossy, and I truly appreciate you recommending us for our customer service. If you ever need anything else, we’re always here to help. - Mark"
Tammy Haskin
September 30, 2026
5
out of
5
rating by Tammy Haskin
"Rosy was a pleasure to speak with, she follow up on our previous conversation and was able to provide me with the services I needed"
We responded:
"Thank you for the wonderful review, Tammy! Rossy is dedicated to great communication and follow-through, and we’re pleased she could assist you with the services you needed. We appreciate your business. - Mark"
Carlos Reyna
September 10, 2026
5
out of
5
rating by Carlos Reyna
"I have been with them since 2020 when I had to insured my townhome. No issues whatsoever. Customer Service is good as always. Now I’m using them too for my car insurance and the quote they gave me was better than my previous policy provider. Couldn’t be happier to be here still and keep making business with them.
P.D. Rossy was of a great help to walk me through the process and answer all my questions about the policy. Very responsive and efficient!"
We responded:
"Thank you so much for your kind review, Carlos! We truly appreciate your loyalty since 2020 and are happy to hear you’ve had a smooth experience with us. We’re also glad the car insurance quote you received was a great fit—especially since you found it better than your previous provider. And thank you for mentioning Rossy! She’ll be thrilled to know her help and responsiveness made the process easier for you. If you ever need anything or have questions about your policy, we’re always here to help. Thanks again for your business! -Mark
"
Valerie Knight
August 28, 2026
5
out of
5
rating by Valerie Knight
"The team at Mark Elling Insurance Agency Inc. does an amazing job taking care of their clients. Renee Perrine, in particular, is committed to making sure the agency’s clients are properly covered and receive every available discount they qualify for. Her attention to detail and dedication to helping insureds navigate their insurance needs are truly appreciated."
We responded:
"Thank you for the positive feedback, Valerie! We’re grateful for your review. Renee works hard to ensure our clients are properly covered and receive all eligible discounts. We’re here for you anytime. - Mark"
farrelee Bilhimer
August 27, 2026
5
out of
5
rating by farrelee Bilhimer
"We have all of our policies with Mark Elling at State Farm. They are always quick to respond and gives and explains all the policy possibilities for us to determine which policy best fits our needs."
We responded:
"Thank you for the positive review and the kind words, Farrelee! Out of all of the offices in Shawnee, Mark Elling's office is happy you chose us to assist you with your insurance needs. We appreciate your business. -Mark"
Macberth Makuvatsine
August 24, 2026
5
out of
5
rating by Macberth Makuvatsine
"The staff is super friendly and helpful!"
We responded:
"Appreciate the great feedback, Macberth! We’re glad you enjoyed your experience with our team. - Mark"
Brian Atkinson
August 18, 2026
5
out of
5
rating by Brian Atkinson
"Mark is an outstanding Agent. He always responds to questions about our coverages. He does great in all areas concerning our insurance policies. Thanks you Mark!"
We responded:
"Thank you for the wonderful review, Brian! My team and I are always happy to help with your coverage questions and ensure everything is handled. I truly appreciate your kind words. - Mark"
Lee Gilgour
August 14, 2026
5
out of
5
rating by Lee Gilgour
"Mark takes time to talk through any issues that arise and his office is super responsive and helpful!"
We responded:
"Thank you so much for your review, Lee! We’re glad to hear our office was able to walk you through any issues and that our team's response was prompt and helpful. We really appreciate your feedback. -Mark"
Leticia Alvarez
August 6, 2026
5
out of
5
rating by Leticia Alvarez
"Very good service, nice people, very professional, excellent"
We responded:
"Thank you for the positive review, Leticia! We’re so glad you had a great experience, our team truly appreciates your kind words about our service and professionalism. -Mark"
Joni Palmer
August 6, 2026
5
out of
5
rating by Joni Palmer
"I have been with State Farm for 47 years. Mark Ellings staff is Great! They are always willing to help and really care about their customers!"
We responded:
"Thank you for the wonderful feedback. We’re proud to have a team that’s committed to helping customers and providing the care they deserve. We truly appreciate your loyalty—47 years is incredible! We look forward to supporting you for many years to come. - Mark"
Dave Elling
August 6, 2026
5
out of
5
rating by Dave Elling
"Incredible service and wonderful staff"
We responded:
"Thank you so much for your kind review, Dave! We’re thrilled to hear you had an incredible experience and that our staff made a difference. We truly appreciate your support and hope to welcome you back again soon! -Mark"
Luis Portillo
August 5, 2026
5
out of
5
rating by Luis Portillo
"Mark did a wonderful job of getting back to me and answering my questions about my business insurance."
We responded:
"Thank you for the great review, Luis! Also, for taking the time to share your experience. We're dedicated to getting back quickly and making sure clients feel confident about their coverage. We’re grateful for your business! - Mark
"
Elijah Wright
July 30, 2026
5
out of
5
rating by Elijah Wright
"Rossy has always been incredibly helpful to me and my family when it comes to our insurance"
We responded:
"Thank you for the wonderful review, Elijah! We’re glad Rossy has been consistently helpful to you and your family. We truly appreciate your trust. - Mark
"
Mandi Marchan
July 23, 2026
5
out of
5
rating by Mandi Marchan
"Excellent service"
We responded:
"Thanks for the review, Ava! - Mark"
Charles Yarber
July 17, 2026
5
out of
5
rating by Charles Yarber
"Reasonable"
We responded:
"Thank you for your review, Charles! We work hard to keep our pricing fair while maintaining quality, so we’re glad you feel it’s reasonable. -Mark"
Lupemaria Guzmán
July 10, 2026
5
out of
5
rating by Lupemaria Guzmán
"I want to publicly thank Violetta for her incredible service. Her clarity in explaining every single detail gave me immense peace of mind. Furthermore, she showed outstanding professionalism by quickly detecting and correcting the errors that were in my policies.
It is such a relief to work with someone so thorough, efficient, and dedicated. She truly exceeded my expectations, and I highly recommend her 100%!"
We responded:
"Thank you so much for your wonderful review, Lupemaria! We’re truly grateful that you took the time to share your experience. Violeta will be especially happy to hear that her clear explanations brought you peace of mind and that her professionalism and attention to detail helped ensure your policies were accurate.
It’s fantastic to know she exceeded your expectations! Your recommendation means a lot to us. If there’s ever anything you need, we’re always here to help. - Mark"
Mariela Cisneros
June 29, 2026
5
out of
5
rating by Mariela Cisneros
"They helped me save and were always nice to answer my questions."
We responded:
"Thank you for your review, Mariela! We enjoyed assisting you with your insurance needs to get you the best rates possible. -Mark"
Beverly Johnson
June 29, 2026
5
out of
5
rating by Beverly Johnson
"Very responsive and helpful! Reduced my home and auto policy prices significantly. Wish I would've contacted them much sooner!"
We responded:
"Thank you so much for the kind words, Beverly! I’m really glad we were able to reduce both your home and auto premiums and that everything came together smoothly. - Mark"
juanita valiant
June 12, 2026
5
out of
5
rating by juanita valiant
"Everytime I call have been pleasant and patient"
We responded:
"Thank you for your feedback, Juanita! I’m glad to hear your experiences have been positive, we're available anytime for questions or support. -Mark"