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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Cyn Cooper

March 13, 2023

5  out of  5 rating by Cyn Cooper
"My insurance is getting lower because I have low mileage! Mark and his team are so good to us with everything we’ve needed……..thanks State Farm!"

Jessica Michael

March 12, 2023

5  out of  5 rating by Jessica Michael
"I was assisted by Rossy that went above and beyond to get the information I requested. Very pleased with the service I received. Would definitely suggest this office for your insurance needs in Shawnee!"

ENVY Official

March 10, 2023

5  out of  5 rating by ENVY Official
"Great service and are always super helpful and friendly!"

leslie M

March 10, 2023

5  out of  5 rating by leslie M
"Rossy and Violet are always helpful answering questions my family and I might have of our car insurance. All of the staff members in Mark Elling are friendly, knowledgeable and have great customer service!"

Cheryl Kusy

March 8, 2023

5  out of  5 rating by Cheryl Kusy
"I am moving April 1st, needed rental insurance and address updated, also I retired and you were able to give me a low mileage quote!! Very pleasant experience with the agent! I've been with State Farm I believe 13 years and have always been happy with my experience"

Luis Salazar

March 2, 2023

5  out of  5 rating by Luis Salazar
"Beyond helpful even with the smallest inconveniences. Always made sure that I was treated good with claims and made sure I received my claim."

Gwen Freeman

March 1, 2023

5  out of  5 rating by Gwen Freeman
"Everyone was friendly and informative on how to use my new tracker."

Grey Peraza

February 22, 2023

5  out of  5 rating by Grey Peraza
"Rosy has been really helpful since me and my family switched to them."

Steven Loomis

February 22, 2023

5  out of  5 rating by Steven Loomis
"Mark is the best in the Business! Highly recommended if you are shopping for insurance"

Jose Luna

February 17, 2023

5  out of  5 rating by Jose Luna
"This is the best insurance office. They are always so friendly and helpful. They go above and beyond for their customers!"

George Zirkle

February 7, 2023

5  out of  5 rating by George Zirkle
"Great insurance company! Staff is incredibly nice and received immaculate customer service."

Teresa Willis

February 2, 2023

5  out of  5 rating by Teresa Willis
"Rossy is the best! She made sure we had a great rate plus awesome coverage. Never felt safer! Awesome customer service! Feels great to be talking to a human if we have questions rather than a robot pressing numbers!"

Yajaira Torres

February 1, 2023

5  out of  5 rating by Yajaira Torres
"Rossy Suárez was very helpful in finding the best options for my husband and I. She responded quick and gave me an answer right away. I’m glad I chose State Farm!🤗"

José Navas

January 30, 2023

5  out of  5 rating by José Navas
"Good insurance good people nice attention"

Rosabel Nunez

January 27, 2023

5  out of  5 rating by Rosabel Nunez
"(Translated by Google) This office was very kind to inform me and write me with your policy. The process with Rossy was efficient and pleasant. (Original) Esta oficina fue muy amable con informarme y escribirme con su póliza. El proceso con Rossy fue eficiente y agradable."

Courtney Franke

January 19, 2023

5  out of  5 rating by Courtney Franke
"Mark responds quickly and gets the job done. He cares about what he does and truly cares about helping people. He is always looking out for what is best for your individual situation and you never feel like he is just trying to get more money from you. Highly recommend."

Erickson Byrd

January 17, 2023

5  out of  5 rating by Erickson Byrd
"I called in with a bunch of questions that would probably overwhelm most, but Renee helped me with every single question and also took the time to explain the details so I could fully understand everything. Perfect!"

Carlos Suarez

January 15, 2023

5  out of  5 rating by Carlos Suarez
"This office was really helpful and easy to work with"

Martha Palomares

January 15, 2023

5  out of  5 rating by Martha Palomares
"(Translated by Google) I greatly appreciate the assistance you have given me with my heater claim. They also helped me with the Drive Safe & Safe device to save me with my car insurance. Always very kind and in my preferred language of Spanish with Rossy and Violeta. (Original) Aprecio mucho la asistencia que me an dado con mi reclamo de mi calentón. Igual me ayudaron con el aparato de Drive Safe & Safe para ahorrarme con mi aseguransa de mi carro. Siempre muy amables y en mi lenguaje preferido de espanol con Rossy y Violeta."

Belem Ontiberos

January 12, 2023

5  out of  5 rating by Belem Ontiberos
"Excellent customer service, reasonable price, actually half if what I was paying!"

Ryan Sprague

January 9, 2023

5  out of  5 rating by Ryan Sprague
"I have been insured by Mark and his crew for as long as I can remember and they have been nothing but helpful and caring. Best crew around."

Katie Pacheco

December 7, 2022

5  out of  5 rating by Katie Pacheco
"It’s really a great insurance company. Everybody is very caring and always willing to help . They are all like family also have the very best rates in town . It was the best switch that I ever did . I promise you’ll love this insurance company ."

Caleb Adegoke

November 30, 2022

5  out of  5 rating by Caleb Adegoke
"Mark and his office are amazing, they care and pay attention to every small detail. The service me and my family receive are unmatched. I never have to worry about asking questions or anything because they are always willing to listen, are patient, and go above and beyond to make sure my family and I are always taken care of, I recommend him to everyone I know."

Shannon Miller

November 22, 2022

5  out of  5 rating by Shannon Miller
"Mark Elling has been our agent for twenty years. His office goes above and beyond for us every time. Mark is knowledgeable, honest and kind and his staff is top notch."

Kyle Goebel

November 15, 2022

5  out of  5 rating by Kyle Goebel
"Mark Elling has been my husband Jerome and I's State Farm agent for a long while now. He has been very helpful over the years as we bought and sold cars and houses, making the insurance process very easy. And we have done so many times in recent years. Most recently, we had significant water damage at our condo due to an overflow from a unit above us. As one can imagine, any event like this is not a pleasant one to endure. Mark went out of his way to make the process as painless as possible, sharing his knowledge, ushering us through the process and being our guide and advocate. He went as far to show up at the condo the morning after the water event to answer any questions and let us know he was there when we had questions or needed him. Though we hope we never have to go through something like this again, we know we are in good hands with Mark should something happen. Thanks so much to Mark and his team! Kyle + Jerome"