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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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rosa hernnandez

March 23, 2026

5  out of  5
rating by rosa hernnandez
"I love all the staff, they are always willing to help and always with a smile and positive attitude."
We responded:
"Thank you for the 5-star review, Rosa! - Mark"
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Janet Garcia

March 12, 2026

5  out of  5
rating by Janet Garcia
"Rossy is always so great at communicating and getting back to us! We love all the help we get from her!"
We responded:
"Thank you very much for your kind feedback, Janet! We’re delighted to hear that Rossy’s communication and assistance have been valuable to you. Please feel free to reach out anytime—we’re always here to support you. -Mark"
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Eric Gerrity

March 9, 2026

5  out of  5
rating by Eric Gerrity
"Always great service from the entire group there, plus they're a pleasure to work with."
We responded:
"Thank you for your wonderful feedback, Eric! We're delighted to hear that our team has consistently provided you with great service and a positive experience. It’s always a pleasure working with you! - Mark"
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Mary Adams

February 25, 2026

5  out of  5
rating by Mary Adams
"Rosemary was very helpful and got my new vehicle all set up under a new plan in under 5 minutes."
We responded:
"Thank you so much for your kind words, Mary! I’m thrilled to hear that Rossy was able to assist you quickly and get everything set up smoothly. If you have any other questions or need further assistance, please don’t hesitate to reach out. Enjoy your new vehicle! -Mark"
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Joseph Basara

February 23, 2026

5  out of  5
rating by Joseph Basara
"Came in Mark Elling's State Farm office hoping for a better price on insurance for my 12-year-old car. Rossy Suarez was a great help and grateful for the car and renter's insurance agreement I now have from State Farm."
We responded:
"Thank you for sharing your positive experience, Joseph! We're delighted to hear that Rossy was able to assist you and that you’re happy with your car and renter’s insurance coverage through State Farm. We always strive to provide the best service and value for our customers, especially when it comes to protecting what matters most. If you ever have any questions or need further assistance, please don’t hesitate to reach out. - Mark"
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Jordan Hairgrove

February 17, 2026

5  out of  5
rating by Jordan Hairgrove
"Always great customers service and get back to me very quickly"
We responded:
"Thank you so much for your positive feedback, Jordan! We're committed to providing prompt and excellent customer service, and it’s rewarding to know we met your expectations. Please feel free to contact us anytime if you require further assistance. - Mark"
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Fred Maidment

February 6, 2026

5  out of  5
rating by Fred Maidment
"She was very helpfull"
We responded:
"Thank you for the positive review and kind words, Fred! -Mark"
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Casey Jimison

February 6, 2026

5  out of  5
rating by Casey Jimison
"Always great service at this branch. Mark and Rossy make us feel like top priorities and family. Exactly what we look for!"
We responded:
"Thank you so much for your wonderful feedback, Casey! We’re delighted to hear that we've made you feel like a top priority and part of our family. It’s exactly the experience we aim to provide, and your kind words mean a lot to all of us. We look forward to continuing to serve you with the same care and dedication! -Mark"
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Don L. McGinnis

January 28, 2026

5  out of  5
rating by Don L. McGinnis
"Excellent convenient service for Pay auto insurance statement."
We responded:
"Thank you so much for your kind feedback, Don! We're happy to hear that you found our auto insurance payment service convenient. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help! - Mark"
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Bekzod Yuldashev

January 12, 2026

5  out of  5
rating by Bekzod Yuldashev
"Rossy was amazing! Renee responded very quickly, handled my request professionally, and updated our ID card right away. The whole process was smooth, friendly, and stress-free. I truly appreciate her promptness and great customer service. Highly recommend Mark Elling’s State Farm office — they always take great care of us! — Bekzod"
We responded:
"Thank you so much for your wonderful feedback, Bekzod! We're delighted to hear that Rossy provided you with prompt and professional service. It's our goal to make every experience smooth and stress-free, and we're glad that we could deliver that for you. We truly appreciate your recommendation and look forward to continuing to serve you at Mark Elling’s State Farm office! If you ever need assistance in the future, please don’t hesitate to reach out. - Mark"
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Melanie Rine

January 9, 2026

5  out of  5
rating by Melanie Rine
"Mark is wonderful to work with. I would highly recommend him as an agent"
We responded:
"Thank you very much for your kind words and positive review, Melanie! Your recommendation means a great deal to us! - Mark"
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Angelina Juarez

January 8, 2026

5  out of  5
rating by Angelina Juarez
"Violet was very helpful in getting my quotes and saving me money and helping me get started with State Farm. I definitely recommend them for any auto and home policies."
We responded:
"Thank you for your wonderful feedback, Angelina! We're delighted Violet could help you save money and get started with State Farm. We truly appreciate your recommendation and are here for any future auto or home insurance needs! - Mark"
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Chris Koscielny

January 6, 2026

5  out of  5
rating by Chris Koscielny
"If you want clear, concise answers to any insurance questions, this is one of the best agencies to use. Friendly, helpful, and courteous! Five stars!"
We responded:
"Thank you for your wonderful feedback and 5-star rating, Chris! We're thrilled to hear that you found our team friendly, helpful, and clear in answering your insurance questions. We're always here to provide the best service possible. If you ever need assistance in the future, don't hesitate to reach out! - Mark"
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Julie Italiano

December 30, 2025

5  out of  5
rating by Julie Italiano
"I was in an accident on a snowy day! Mark got me through to the adjuster, who was very helpful and quickly was set up at the body shop they recommended with an appointment. His office and adjusters checked in with me later to see if I needed anything. The car is done now, and all I paid was the $250 deductible for the body work and $250 deductible for new windshield. They coordinated with Enterprise Rental car who also gave excellent service. Happy all the way around and have been for years with this State Farm agent and office!"
We responded:
"Thank you so much for sharing your experience, Julie! I’m glad to hear that our team was able to assist you promptly and make the claims process seamless. We always strive to provide excellent service and coordinate everything to get you back on the road quickly. It’s wonderful to know that you were satisfied with the repairs, the rental car service, and the ongoing support from our office. We truly appreciate your loyalty over the years and look forward to continuing to serve you whenever you need us! -Mark"
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alice falkenhain

December 23, 2025

5  out of  5
rating by alice falkenhain
"Awesome customer service. Quick to respond"
We responded:
"Thanks for the review, Alice! Appreciate the kind words. -Mark"
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Robin Ludwig

November 4, 2025

5  out of  5
rating by Robin Ludwig
"Rossy was wonderful! Answered all my questions. Love the coverage & service. Highly recommend this agency!"
We responded:
"Thank you for your wonderful feedback, Robin! We're so glad Rossy was able to assist you and that you're happy with the coverages and service. We truly appreciate your recommendation. -Mark"
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Molly Valencia

November 3, 2025

5  out of  5
rating by Molly Valencia
"I have been a long time customer and I appreciate my agent and their staff so very much!! They are so friendly and helpful!! They always work quickly, efficiently and with a wonderful demeanor!"
We responded:
"Thank you for the 5-star review, Molly! I'm glad to hear you've had such positive experiences with our team over the years. We appreciate your business. - Mark"
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Elijah Harris

October 22, 2025

5  out of  5
rating by Elijah Harris
"Very helpful and responsive when dealing with renters and auto insurance"
We responded:
"Thank you for your positive feedback, Elijah! I’m glad we could provide helpful and responsive service with your renters and auto insurance needs. Please feel free to reach out anytime if you need further assistance. - Mark"
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Luz Robles

October 21, 2025

5  out of  5
rating by Luz Robles
"Rosy was very nice and attentive helping me with a quote"
We responded:
"Thank you for your kind words, Luz! I'm glad to hear that Rossy provided you with attentive and helpful service while assisting with your renter's quote. We're here if you need any further assistance! - Mark"
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Pam Pickell

October 14, 2025

5  out of  5
rating by Pam Pickell
"Very responsive to our needs."
We responded:
"Thank you for your kind words, Pam! We're committed to being responsive and supporting your needs. Please let us know if there's anything else we can help with. - Mark"
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John Greving

October 13, 2025

5  out of  5
rating by John Greving
"When calling, always reach a person in the office. My questions or requests are readily answered. I appreciate the efficient ways in which I receive what I need. Thank you. Calling and getting a person’s voice, makes my day! The best service will always be talking to someone and having the immediacy to have a conversation. Worth every dollar of the premium. Thank you for the SERVICE"
We responded:
"Thanks for the positive review, John! I am pleased to know we're making assisting you with your insurance needs such a prompt and positive experience. We appreciate your business. - Mark"
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Georgia Klein

October 13, 2025

5  out of  5
rating by Georgia Klein
"always helpful and friendly"
We responded:
"Thank you for the positive review and kind words, Georgia! We really appreciate your feedback! Being helpful and friendly is our goal, and I’m happy to know we’re meeting your expectations. -Mark"
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Elvia Valencia

October 9, 2025

5  out of  5
rating by Elvia Valencia
"Superb customer service!!! Violet was very knowledgeable and efficient! She went above and beyond to assist us throughout the process."
We responded:
"Thanks for the 5-star review, Elvia! I am pleased to hear we've made assisting you with your insurance needs such a positive experience! We appreciate your business. - Mark"
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Gloria Lepe

October 2, 2025

5  out of  5
rating by Gloria Lepe
"Every time I call this location I am greeted with nothing but kindness and great service. Rossy always gets me covered in a very fast and efficient manner."
We responded:
"Thank you so much for your kind words and positive review, Gloria! We're thrilled to hear that Rossy and our team consistently provide excellent service. Your satisfaction is our top priority, and we look forward to continuing to assist you whenever you need. Thank you! - Mark"
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Valeria Beltran

September 9, 2025

5  out of  5
rating by Valeria Beltran
"They are always very helpful and supportive. I left another insurance company because they didn't cover what I was paying them to cover. Since I've been with state farm they have always given me what I needed and been there with me every step in every process."
We responded:
"Thank you for sharing your experience, Valeria! I’m so glad to hear that we're able to provide the coverage and support you need. We’re committed to being there for you every step of the way and ensuring you get the protection you deserve. If you ever have any questions or need assistance, please don’t hesitate to reach out—we're here to help! -Mark"