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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Fred Maidment

Fred Maidment

February 6, 2026

5  out of  5
rating by Fred Maidment
"She was very helpfull"
We responded:
"Thank you for the positive review and kind words, Fred! -Mark"
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Casey Jimison

February 6, 2026

5  out of  5
rating by Casey Jimison
"Always great service at this branch. Mark and Rossy make us feel like top priorities and family. Exactly what we look for!"
We responded:
"Thank you so much for your wonderful feedback, Casey! We’re delighted to hear that we've made you feel like a top priority and part of our family. It’s exactly the experience we aim to provide, and your kind words mean a lot to all of us. We look forward to continuing to serve you with the same care and dedication! -Mark"
Profile photo of Don L. McGinnis

Don L. McGinnis

January 28, 2026

5  out of  5
rating by Don L. McGinnis
"Excellent convenient service for Pay auto insurance statement."
We responded:
"Thank you so much for your kind feedback, Don! We're happy to hear that you found our auto insurance payment service convenient. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help! - Mark"
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Bekzod Yuldashev

January 12, 2026

5  out of  5
rating by Bekzod Yuldashev
"Rossy was amazing! Renee responded very quickly, handled my request professionally, and updated our ID card right away. The whole process was smooth, friendly, and stress-free. I truly appreciate her promptness and great customer service. Highly recommend Mark Elling’s State Farm office — they always take great care of us! — Bekzod"
We responded:
"Thank you so much for your wonderful feedback, Bekzod! We're delighted to hear that Rossy provided you with prompt and professional service. It's our goal to make every experience smooth and stress-free, and we're glad that we could deliver that for you. We truly appreciate your recommendation and look forward to continuing to serve you at Mark Elling’s State Farm office! If you ever need assistance in the future, please don’t hesitate to reach out. - Mark"
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Melanie Rine

January 9, 2026

5  out of  5
rating by Melanie Rine
"Mark is wonderful to work with. I would highly recommend him as an agent"
We responded:
"Thank you very much for your kind words and positive review, Melanie! Your recommendation means a great deal to us! - Mark"
Profile photo of Angelina Juarez

Angelina Juarez

January 8, 2026

5  out of  5
rating by Angelina Juarez
"Violet was very helpful in getting my quotes and saving me money and helping me get started with State Farm. I definitely recommend them for any auto and home policies."
We responded:
"Thank you for your wonderful feedback, Angelina! We're delighted Violet could help you save money and get started with State Farm. We truly appreciate your recommendation and are here for any future auto or home insurance needs! - Mark"
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Chris Koscielny

January 6, 2026

5  out of  5
rating by Chris Koscielny
"If you want clear, concise answers to any insurance questions, this is one of the best agencies to use. Friendly, helpful, and courteous! Five stars!"
We responded:
"Thank you for your wonderful feedback and 5-star rating, Chris! We're thrilled to hear that you found our team friendly, helpful, and clear in answering your insurance questions. We're always here to provide the best service possible. If you ever need assistance in the future, don't hesitate to reach out! - Mark"
Profile photo of Julie Italiano

Julie Italiano

December 30, 2025

5  out of  5
rating by Julie Italiano
"I was in an accident on a snowy day! Mark got me through to the adjuster, who was very helpful and quickly was set up at the body shop they recommended with an appointment. His office and adjusters checked in with me later to see if I needed anything. The car is done now, and all I paid was the $250 deductible for the body work and $250 deductible for new windshield. They coordinated with Enterprise Rental car who also gave excellent service. Happy all the way around and have been for years with this State Farm agent and office!"
We responded:
"Thank you so much for sharing your experience, Julie! I’m glad to hear that our team was able to assist you promptly and make the claims process seamless. We always strive to provide excellent service and coordinate everything to get you back on the road quickly. It’s wonderful to know that you were satisfied with the repairs, the rental car service, and the ongoing support from our office. We truly appreciate your loyalty over the years and look forward to continuing to serve you whenever you need us! -Mark"
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alice falkenhain

December 23, 2025

5  out of  5
rating by alice falkenhain
"Awesome customer service. Quick to respond"
We responded:
"Thanks for the review, Alice! Appreciate the kind words. -Mark"
Profile photo of Robin Ludwig

Robin Ludwig

November 4, 2025

5  out of  5
rating by Robin Ludwig
"Rossy was wonderful! Answered all my questions. Love the coverage & service. Highly recommend this agency!"
We responded:
"Thank you for your wonderful feedback, Robin! We're so glad Rossy was able to assist you and that you're happy with the coverages and service. We truly appreciate your recommendation. -Mark"
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Molly Valencia

November 3, 2025

5  out of  5
rating by Molly Valencia
"I have been a long time customer and I appreciate my agent and their staff so very much!! They are so friendly and helpful!! They always work quickly, efficiently and with a wonderful demeanor!"
We responded:
"Thank you for the 5-star review, Molly! I'm glad to hear you've had such positive experiences with our team over the years. We appreciate your business. - Mark"
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Elijah Harris

October 22, 2025

5  out of  5
rating by Elijah Harris
"Very helpful and responsive when dealing with renters and auto insurance"
We responded:
"Thank you for your positive feedback, Elijah! I’m glad we could provide helpful and responsive service with your renters and auto insurance needs. Please feel free to reach out anytime if you need further assistance. - Mark"
Profile photo of Luz Robles

Luz Robles

October 21, 2025

5  out of  5
rating by Luz Robles
"Rosy was very nice and attentive helping me with a quote"
We responded:
"Thank you for your kind words, Luz! I'm glad to hear that Rossy provided you with attentive and helpful service while assisting with your renter's quote. We're here if you need any further assistance! - Mark"
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Pam Pickell

October 14, 2025

5  out of  5
rating by Pam Pickell
"Very responsive to our needs."
We responded:
"Thank you for your kind words, Pam! We're committed to being responsive and supporting your needs. Please let us know if there's anything else we can help with. - Mark"
Profile photo of John Greving

John Greving

October 13, 2025

5  out of  5
rating by John Greving
"When calling, always reach a person in the office. My questions or requests are readily answered. I appreciate the efficient ways in which I receive what I need. Thank you. Calling and getting a person’s voice, makes my day! The best service will always be talking to someone and having the immediacy to have a conversation. Worth every dollar of the premium. Thank you for the SERVICE"
We responded:
"Thanks for the positive review, John! I am pleased to know we're making assisting you with your insurance needs such a prompt and positive experience. We appreciate your business. - Mark"
Profile photo of Georgia Klein

Georgia Klein

October 13, 2025

5  out of  5
rating by Georgia Klein
"always helpful and friendly"
We responded:
"Thank you for the positive review and kind words, Georgia! We really appreciate your feedback! Being helpful and friendly is our goal, and I’m happy to know we’re meeting your expectations. -Mark"
Profile photo of Elvia Valencia

Elvia Valencia

October 9, 2025

5  out of  5
rating by Elvia Valencia
"Superb customer service!!! Violet was very knowledgeable and efficient! She went above and beyond to assist us throughout the process."
We responded:
"Thanks for the 5-star review, Elvia! I am pleased to hear we've made assisting you with your insurance needs such a positive experience! We appreciate your business. - Mark"
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Gloria Lepe

October 2, 2025

5  out of  5
rating by Gloria Lepe
"Every time I call this location I am greeted with nothing but kindness and great service. Rossy always gets me covered in a very fast and efficient manner."
We responded:
"Thank you so much for your kind words and positive review, Gloria! We're thrilled to hear that Rossy and our team consistently provide excellent service. Your satisfaction is our top priority, and we look forward to continuing to assist you whenever you need. Thank you! - Mark"
Profile photo of Valeria Beltran

Valeria Beltran

September 9, 2025

5  out of  5
rating by Valeria Beltran
"They are always very helpful and supportive. I left another insurance company because they didn't cover what I was paying them to cover. Since I've been with state farm they have always given me what I needed and been there with me every step in every process."
We responded:
"Thank you for sharing your experience, Valeria! I’m so glad to hear that we're able to provide the coverage and support you need. We’re committed to being there for you every step of the way and ensuring you get the protection you deserve. If you ever have any questions or need assistance, please don’t hesitate to reach out—we're here to help! -Mark"
Profile photo of Ryan Beams

Ryan Beams

September 8, 2025

5  out of  5
rating by Ryan Beams
"Office always helpful and timely!"
We responded:
"Thank you for the positive feedback, Ryan! We're committed to providing timely and helpful service, and we're glad it shows. Let us know if there's anything else we can do for you! - Mark"
Profile photo of Carol Graney

Carol Graney

August 28, 2025

5  out of  5
rating by Carol Graney
"Had the unfortunate experience of being in a car wreck, but the process has been made significantly easier with the help of Mark Elling, State Farm Insurance, and his staff. If you are looking for competence, professionalism and efficiency with your insurance problems you should contact Mark and his team."
We responded:
"Thank you so much for your kind words and for sharing your experience with such a positive review, Carol! We're sorry to hear about your car accident, but we're glad that Mark Elling and our team were able to make the claims process smoother for you. Providing professional and efficient service is very important to us, and your recommendation means a lot. If you ever need assistance in the future, please don't hesitate to reach out. -Mark"
Profile photo of Cara Sparks

Cara Sparks

August 4, 2025

5  out of  5
rating by Cara Sparks
"needed renters insurance for my college apartment and they made it super quick and easy!"
We responded:
"Thank you for the 5-star review, Cara! I'm glad we made getting your renters insurance quick and easy! Protecting your college apartment is important—always here to help! - Mark"
Profile photo of Dottie Rogers

Dottie Rogers

August 3, 2025

5  out of  5
rating by Dottie Rogers
"I've been a customer of State Farm since 1982 and a client of Mark Elling since he first started this agency. He's been honest and always tried to do the best for me as far as policy and rates. His staff is friendly and always ready to help. Rossy helped me with a few things recently and she is great! Patient, kind and thoughtful. I've shopped around through the years but have never been able to match what I have here."
We responded:
"Thank you for the positive review & your long-standing trust since 1982, Dottie! Our team, including Rossy, truly appreciate your loyalty. We’re committed to providing honest advice, great rates, and friendly, thoughtful service always. - Mark"
Profile photo of Mike Hoit

Mike Hoit

July 23, 2025

5  out of  5
rating by Mike Hoit
"If you’re looking for an insurance agent that takes the time to know you and your story, Mark and his team is where it’s at. Anytime I've had a question either personal or business insurance related, they were there and quick about getting it done. Thanks Mark and the Team"
We responded:
"Thank you for your kind words and such positive review, Mike! Our team truly values building relationships and providing prompt, personalized service. We're always here to support your personal and business insurance needs. Appreciate your trust! - Mark"
Profile photo of Florence Thexton

Florence Thexton

July 18, 2025

5  out of  5
rating by Florence Thexton
"I have worked with Mark's office for 25 years. The staff is very friendly and eager to help with any situation."
We responded:
"Thank you for sharing your positive experience, Florence! We're proud to have such a dedicated team, and it's wonderful to hear that Mark's office has been a trusted partner for you over the years. If you ever need anything, please feel free to reach out—we're always happy to help! - Mark"