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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Paula Yates

Paula Yates

January 8, 2025

5  out of  5
rating by Paula Yates
"Mark Ellen's office, has always been helpful friendly and caring and every aspect that we have encountered. Thank you for your kindness and service"
We responded:
"Thank you for the 5-star review and kind words, Paula! I'm so happy to hear you've had such positive experiences with our team over the years. We appreciate your business. - Mark "
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Missy Leggett

January 8, 2025

5  out of  5
rating by Missy Leggett
"Mark Elling’s office is always just a phone call away when I need help - whether it’s setting up auto pay, getting a billing explanation, suggestions for lowering my invoices or having been in an accident. I can’t imagine being insured by anyone else!"
We responded:
"Thank you for the 5-star review, Missy! I'm glad to hear you've had such pleasant experiences with our team. Out of all the offices in Shawnee, Mark Elling's office is happy you chose us to assist you with your insurance needs. We appreciate your business. - Mark"
Profile photo of John Strange

John Strange

December 31, 2024

5  out of  5
rating by John Strange
"Violet has been very helpful and friendly. Her and this office was suggested by my family and though State Farm prices have raised substantially at least I can get a clear idea od what I am paying for and the cost associated. Dealing with insurance, it's rising cost and the headaches making my head hurt, but Violet makes it almost palatable."
We responded:
"Thank you for the positive review, John! Out of all of the offices in Shawnee, Mark Elling's office is happy you chose us to assist you with your insurance needs. We appreciate your business. -Mark"
Profile photo of Robert Jordan

Robert Jordan

December 23, 2024

5  out of  5
rating by Robert Jordan
"Everyone at my State Farm is always helpful. Face to face communication as well as by phone they are great. New people as well as my older favorites, can’t beat it."
We responded:
"Thank you for the positive review, Robert! Out of all of the offices in Shawnee, Mark Elling's office is happy you chose us to assist you with your insurance needs throughout the years. We appreciate your business. -Mark "
Profile photo of Brenda Escobar

Brenda Escobar

December 23, 2024

5  out of  5
rating by Brenda Escobar
"They are always so helpful and answer all my questions! Violet takes time to explain and makes sure you are taken care of!"
We responded:
"Thank you for the 5-star review, Brenda! I am pleased to know we're making assisting you with your insurance needs such a positive experience. If you ever need further assistance or have any questions, our office is always here and happy to help. We appreciate your business. - Mark"
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Larry Saylor

December 18, 2024

5  out of  5
rating by Larry Saylor
"Very pleasant and patience with my questiions and concerns. Great to work with and responsive."
We responded:
"Thanks for positive review, Larry! I am glad you had a prompt and pleasant experience with our team regarding your concerns. -Mark"
Profile photo of Tabb Reese

Tabb Reese

December 18, 2024

5  out of  5
rating by Tabb Reese
"Mark Elling and his staff are top notch!! Mark is very knowledgeable of what he does and makes sure you have the correct coverage you need. I highly recommend calling Mark Elling. State Farm is great!!"
We responded:
"Thank you for the positive review, Tabb! Out of all of the offices in Shawnee, Mark Elling's office is happy you chose us to assist you with your insurance needs throughout the years. We appreciate your business. -Mark"
Profile photo of Hanna Jones

Hanna Jones

December 18, 2024

5  out of  5
rating by Hanna Jones
"After an incredibly frustrating situation with Progressive, I canceled my policy and immediately called Mark Elling’s office and spoke to Rossy. Within 12 minutes she had me setup with new coverage, new cards, and helped me drop my monthly payment by $40 with the same coverage options. Service was fantastic and I look forward to being a long term client."
We responded:
"Thank you for the 5-star review, Hanna! I am pleased to know we're making assisting you with your insurance needs such a positive experience. If you ever need further assistance or have any questions, our office is always here and happy to help. We appreciate your business. - Mark"
Profile photo of Shamar Conrad Jr

Shamar Conrad Jr

December 13, 2024

5  out of  5
rating by Shamar Conrad Jr
"I greatly appreciate the professionalism and helpful nature of State Farm and of their insurance agents, I got a quote in less than 30 minutes and consultation on the benefits of the insurance provided to me"
We responded:
"Thanks for the positive review, Shamar! I am pleased to know we're making assisting you with your insurance needs such a positive experience. - Mark"
Profile photo of Linda Manning

Linda Manning

December 10, 2024

5  out of  5
rating by Linda Manning
"Mark, Violet, Renee, and Rossey are very personable and knowledgeable about the company they work for. I stop by several times a year just to see Mark and his employees. I can call when I have questions about my policies. I’m happy to say I have State Farm for my insurance."
We responded:
"Thank you for the positive review and kind words, Linda! Out of all of the offices in Shawnee, Mark Elling's office is happy you chose us to assist you with your insurance needs throughout the years. We appreciate your business. -Mark"
Profile photo of Shawn Strange

Shawn Strange

December 6, 2024

5  out of  5
rating by Shawn Strange
"Great people. Violet great insurance person. She is like Jake from those commercials. There is another nice lady there too. Mark is cool too."
We responded:
"Thank you for the 5-star review and the kind words, Shawn! - Mark"
Profile photo of Pauline Nelson

Pauline Nelson

December 3, 2024

5  out of  5
rating by Pauline Nelson
"After experiencing a tornado in 1971 and leaving our home in shambles State Farm was sure to arrive with the cash and support to get our lives back on track. Wouldn’t consider going anywhere else."
We responded:
"Thank you for the 5-star review, Pauline. We're grateful your family survived the tornado of 1971 unharmed. We sincerely thank you for your unwavering loyalty and continued support over the years. - Mark"
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G

November 28, 2024

5  out of  5
rating by G
"One has insurance always hoping not to need it, however when those situation do arise its such a relief to have Mark and is office staff there to help guide you through the unexpected and make putting the pieces back together so much smoother than one would expect. Thank you!"
We responded:
"Thanks for the positive review, G! I am pleased to know we're making assisting you with your insurance needs such a positive experience. We appreciate your business. - Mark"
Profile photo of Goddard

Goddard

November 25, 2024

5  out of  5
rating by Goddard
"This is the best office you could possibly have your insurance at. Everyone in this office is absolutely top tier! Personable, professional, and proficient at what they do. Once you are here you will never want to leave!"
We responded:
"Thank you for the top notch review, Goddard! Out of all of the offices in Shawnee, Mark Elling's office is happy you chose us to assist you with your insurance needs throughout the years. We appreciate your business. -Mark"
Profile photo of Janet Ruggles

Janet Ruggles

November 20, 2024

5  out of  5
rating by Janet Ruggles
"Mark and his team do an excellent job of helping with our insurance needs. Violet and Rosie are always helpful when I call the office with my questions. I would highly recommend Mark Elling as your insurance agent."
We responded:
"Thank you for the 5-star review, Janet! I'm glad to hear you've had such pleasant experiences with our team. Out of all the offices in Shawnee, Mark Elling's office is happy you chose us to assist you with your insurance needs. We appreciate your business. - Mark"
Profile photo of Jake Swalley

Jake Swalley

November 18, 2024

5  out of  5
rating by Jake Swalley
"Always gone above and beyond to take care of me. Been with them since I was 16. Highly Recommend!"
We responded:
"Thanks for the positive review, Jake! I am pleased to know we're making assisting you with your insurance needs such a positive experience. We appreciate your business. - Mark"
Profile photo of Berenice Galarza

Berenice Galarza

November 13, 2024

5  out of  5
rating by Berenice Galarza
"Excellent customer service"
We responded:
"Thank you for the positive review, Berenice! - Mark"
Profile photo of Philip Marinello

Philip Marinello

November 13, 2024

5  out of  5
rating by Philip Marinello
"I get to work with a number of local insurance offices in Kansas City and whenever I’ve engaged with Mark’s office and team I’ve been impressed at how much they care about their clients. An excellent local office!"
We responded:
"Thank you for the kind words and 5-star review, Philip! I'm glad to hear you've had such positive experience with our team. We appreciate your help with our customers' needs. - Mark"
Profile photo of Marsha and Greg Stoker

Marsha and Greg Stoker

October 31, 2024

5  out of  5
rating by Marsha and Greg Stoker
"Mark at State Farm is the best! Always professional and knowledgeable and I’ve had State Farm since 1968 and they have never let me down."
We responded:
"Thank you for the exceptional review, Marsha and Greg! Out of all of the offices in Shawnee, Mark Elling's office is happy you chose us to assist you with your insurance needs throughout the years. We appreciate your business. -Mark "
Profile photo of Omar Zamora

Omar Zamora

October 30, 2024

5  out of  5
rating by Omar Zamora
"Excellent service from Violeta. I have been with them for 4 years without any problems."
We responded:
"Thanks for the 5-star review, Omar! I am glad we've been able to make assisting you with your insurance needs such a positive experience throughout the years! - Mark"
Profile photo of Gerardo Vividor

Gerardo Vividor

October 30, 2024

5  out of  5
rating by Gerardo Vividor
"Very good experience I really like how Her help me"
We responded:
"¡Muchas gracias por su 5 estrellas, Gerardo! - Mark"
Profile photo of John Greving

John Greving

October 22, 2024

5  out of  5
rating by John Greving
"When calling, always reach a person in the office. My questions or requests are readily answered. I appreciate the efficient ways in which I receive what I need. Thank you"
We responded:
"Thanks for the positive review, John! I am pleased to know we're making assisting you with your insurance needs such a prompt and positive experience. We appreciate your business. - Mark"
Profile photo of Patty L. Fredericks

Patty L. Fredericks

October 22, 2024

5  out of  5
rating by Patty L. Fredericks
"We love working with Mark and his team!! His guidance has been instrumental in protecting our assets and we highly recommend his team!!!"
We responded:
"Thank you for the 5-star review, Patty! Out of all the offices in Shawnee, Mark Elling's office is happy you chose us to assist you with your insurance needs. I'm glad to hear my team has been providing you with excellent service. We appreciate your business. - Mark"
Profile photo of Amber Goff

Amber Goff

October 21, 2024

5  out of  5
rating by Amber Goff
"Mark Elling & Violet are the Best! They are professional, kind, hardworking & ethical. They are the kind of team you want in your corner. I have been insured with Mark for over 20 years & I have nothing but wonderful things to say. They truly care about their clients & will always work hard to do what’s right. Thank you so much, Mark & Violet, for being the best! We appreciate you!"
We responded:
"Thanks for the 5-star review, Amber! I am glad we've been able to make assisting you with your insurance needs such a positive experience throughout the years! - Mark"
Profile photo of Erin Mertz

Erin Mertz

October 17, 2024

5  out of  5
rating by Erin Mertz
"Great people to work with."
We responded:
"Thank you for the 5-star review and the kind words, Erin! - Mark"